by on January 13, 2020

Since we’re living in an age where technological advancements are so opulent and frequent, anyone who doesn’t keep up with them stands a chance of falling behind. On the other hand, businesses and individuals alike who do their best to try and keep up with all the modern tech breakthroughs will be much more likely to advance in their efforts.

That being said, here are some of the biggest tech trends we can expect to see in 2020 that is bound to change the way we interact with the world around us. Pay attention.

AI as a service

Artificial Intelligence (AI) is arguably one of the biggest breakthroughs in modern-day technology. That being said, it’s no wonder that various companies are trying to find ways they can include it into their business offer. AI will not only allow businesses to improve their user experience but it will also enable companies to streamline their business efforts. One of the easiest ways businesses can implement such a complex piece of technology into their offer is by embracing AI applications. Additionally, AI-based systems, although quite expensive, will surely bring numerous benefits to any operation that chooses to integrate them in their endeavor. 

5G networks

Another thing companies and users alike should be on a lookout is 5G networks. The 5th generation of mobile internet connectivity will bring users the ability to take their browsing experience to a whole new level. Faster mobile internet, greater connectivity and far greater control are only some of the things users can expect in 2020. Additionally, with 5G networks, people can expect to have far greater control over their IoT devices. Furthermore, these super-fast data networks will make working on the go practically seamless.

Improved UX

The user experience plays a huge role in customer satisfaction. That’s why every business needs to do all in its power to elevate the experience it offers to its users. For some businesses, this involves making some changes in the customer service department or improvements in customer support realm. For others, this involves expanding their offer to suit anyone’s taste. For instance, numerous online casinos have recognized this need for diversity early on. That’s why you can nowadays find numerous different types of casino games and so many satisfied customers. Simply put, the more you – as a business – try to make every single one of your customers happy, the more satisfied customers you’ll have in the end. 

Extended reality

Extended reality is an umbrella term used to denote every single software used for altering reality as we know it. Mixed reality (MR), Virtual reality (VR) and Augmented reality (AR) have become quite popular technologies used in numerous different spheres of the modern-day business world. Not only will the implementation of these give businesses a head start compared to their competition. But they will also provide users with a chance to experience something new and fresh. Finding different ways to stay relevant and up to date is of the utmost importance for any modern business trying to make it big.


To anyone who never thought the day would come where people will have automated coworkers, we have some news. Since there are so many things happening in the robotics department, it is safe to assume that it won’t be long before man and a robot will work neck to neck on solving a particular problem. And while this future may seem worrisome to some, there really is no need to fright. While it is true that there are some tasks robots have proven to be supreme at, it is still not likely that human workforce will be replaced any time soon. 

Blockchain technologies

Moreover, the blockchain technologies have been around for a while now. However, their use in everyday life will only become more and more widespread. Even though this concept is not something unheard of, the fact still remains that blockchain technologies are still not as widespread as one would think. However, this year, we can expect more and more businesses to include blockchain technologies in their practice, providing their audience with an even greater dose of opportunities. 

Chatbots and smart assistants

Finally, while most of us are already familiar with different types of chatbots and smart assistants, there still is a lot of room for improvement. Smart virtual assistants nowadays can understand spoken language and may even aid us to complete our tasks with their input. Changes made in Natural language processing will also greatly contribute to these helpful pieces of technology. What this means is that not only are companies guaranteed to boost their UX with these helpful tools but the users will also greatly benefit from these upgraded virtual tools. And since users are already somewhat familiar with this tech, the adjustment period and the learning curve are almost non-existent. 


While there is no surefire way we can predict exactly what the future holds – or at least not yet – we can still rely on the things we know are happening around us. We can, therefore, use the information we have to draw educated guesses and make smart predictions about what we can expect to come our way in the year that’s ahead of us.  

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