As a member of the sales engineering team, the OEM Inside Product Specialist coordinates networking technology issues with clients and interacts with support sales engineers. In the case of large companies, they will also work with account executives to resolve the technical issues.
Since the specialists interact with customers to drive sales, they need to have superior written and communication skills. They also need to be abreast of the latest networking requirements of different industries as well as specific departments.
Specialists act as technical assets to support the sales team to meet their goals. They keep themselves abreast of new product, services, and technology offerings, apart from vertical solutions.
Besides helping to fix the networking issues of clients, OEM Inside Product Specialists determine the requirements of a customer by participating in conference calls and suggest the relevant support and implementation solutions. They provide support by responding to the customer request for proposals (RFP) on technical content, and they showcase the worth of their organization’s solutions to them through Internet conferences or in person on-site.
Specialists devise and present demonstrations to convince the clients to buy their networking products as per their needs. They manage estimation and pipeline for allotted accounts.
Specialists take charge of pitching a specialized suite of products and services. During the sales process, they technically advise the inside sales teams.
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